Workplus

• Reset my password from phpmyadmin

  If you stuck with reseting your password from the UI you have an option to reset your password from phpmyadmin by paste a simple hash to your user database row. Login to cPanel Click on the phpmyadmin icon. Sele...

• Staff Members Not Receiving Email When New Ticket Is Created or Reply Is Posted

  If you are experiencing this problem make sure that you/other staff members belong to the department in which this ticket is assigned. Only the staff members that belong to the ticket department will receive a notification when a ne...