If you stuck with reseting your password from the UI you have an option to reset your password from phpmyadmin by paste a simple hash to your user database row.
- Login to cPanel
- Click on the phpmyadmin icon.
- Select the database where Workplus CRM is installed
- Select table tblstaff
- Find your account (you can track it by the email field)
- In the password column paste the following hash: $P$Be1LVicdQJb9CwOg5WgEz6xnq8SCqT/
This is password 123123